Thank you for shopping with us! We understand that sometimes a product may not meet your expectations, and we want you to be completely satisfied with your purchase. This return policy outlines our process for returning or exchanging products.

RETURNS

If you are not satisfied with your purchase, you can return it for a full refund within 30 days of the delivery date. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. You must also provide proof of purchase, such as an order confirmation email or receipt.

To initiate a return, please contact us at optometry101.2220@gmail.com. We will provide you with a return shipping label and instructions on how to return the product.

Once we receive your returned product, we will inspect it to ensure that it meets our return policy requirements. If everything is in order, we will issue a refund to your original method of payment within [insert number] days.

Please note that we do not refund shipping costs unless the product is defective or we made an error with your order.

EXCHANGES

If you received a defective or damaged product, or if you received the wrong product, we will exchange it for a new product at no additional cost to you. To initiate an exchange, please contact us at [insert contact information]. We will provide you with a return shipping label and instructions on how to return the product.

Once we receive your returned product, we will inspect it to ensure that it meets our exchange policy requirements. If everything is in order, we will ship a new product to you within [insert number] days.

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